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Help centre › Billing & plans

Buy credits and turn on auto top-up

Top up manually or automatically so your AI assistant never runs out of credits.

Updated 9 October 2026

Buy a pack

  1. Open Billing & plans and find Credits.
  2. Under Pay as you go, pick a pack and confirm the payment.

Pack prices depend on your plan, for example Starter from £29 for 100 credits, with lower prices per credit on higher plans.

Auto top-up

  1. Under Auto top-up, choose a pack and when my balance drops below 100, 250, 500 or 1,000 credits.
  2. Press Save.

Auto top-up charges your saved card and emails the account owner every time. Top-ups are valid for 12 months. Top-ups and auto top-up are available on paid plans.

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